General | Legacy

• Supported Payment Processors / Online Gateways

  Payment Processors, Payment GatewaysFeatured

• ReConvert - Pricing for Shopify - How much does ReConvert cost?

  How much does the app cost?Popular

• Getting started with ReConvert

  Well done! You've made the huge decision to install ReConvert and increase your store revenue. Now, we'll show you how to get started with the app and set it up to achieve the best results possible. Onboarding Upon installing the app you will be directed to the onboarding page, where you are presented with 2 options: Quick start (Recommended) Manual The quick start option let's you do just that. You simply have to choose the biggest perPopular

• How to use the ReConvert dashboard

  About the Dashboard The Dashboard is your information management tool. You can use to track, analyze, and display key performance indicators, metrics, and data points on the app. Your dashboard the first thing you see when you log into the app, and we'll show you what you'll expect to see and how best to utilize this page. This is what the dashboard looks like, we'll look at each section in detail. (https://storage.crisp.chat/users/helpdesk/website/a78a283618511000/11d80c7f-bfcb-4e06-bfPopular

• How to enable/disable ReConvert

  How to Enable/Disable ReConvertPopular

• How to make changes to orders generated by ReConvert

  As part of your administration and records keeping, you may want to add tags or notes, to orders generated or edited by ReConvert. We enable you to do this in the Order Actions setting. You can use this section to: Tag ReConvert orders. Add order notes to orders edited/generated by ReConvert Keep/hide conversion details to ReConvert orders. Accessing order settings 1️⃣ On your ReConvert dashboard, click Settings and select General Settings (https://storage.crisp.chatSome readers

• How to use the Multi-Location inventory feature

  This article will help you better understand the Multi-location feature in your Shopify store. Accessing the Shopify settings To manage your Multi-Location Inventory: On your Shopify dashboard go to Settings -Locations Customize your locations as yoSome readers

• Making the most of ReConvert’s post-purchase features - best practices

  ReConvert Post Purchase Upsell Best PracticesFew readers

• What is the difference between orders and impressions?

  What is the difference between orders and sessions?Few readers

• Will I get billed if the app is installed but not active?

  Will I be billed if the app is installed but not active?Few readers

• If I uninstall the app, will you keep any of my store's information?

  When uninstalling the ReConvert, will you keep any information about my store?Few readers

• ReConvert new update overview - v3.0

  This video explains all the changes in the new version (v3.0) of the ReConvert for our existing merchantsFew readers

• How many funnels can I create?

  How many thank you page templates can I create?Few readers

• Analytics

  ReConvert AnalyticsFew readers

• Statuses

  Statuses in ReConvertFew readers

• How to find ReConvert orders?

  In order to view your ReConvert Orders you can do one of the following: Tag the orders ( Our recommendation ) On ReConvert dashboard go to: To watch a video about how to enable it, click the link here (https://storage.crisp.chat/users/helpdesk/website/a78a283618511000/screenshot1Few readers

• ReConvert Order editing

  Hey, this article will assist you with order editing. After an order is placed, you can edit it by adding or removing items, and adjusting item quantities. For example: A customer orders clothing in your store and the order includes 2 jackets and 1 shirt. However, at checkout, the customer decides to add another shirt to their order - this will edit the existing order and result in the final order being 2 jackets and 2 shirts. Once an order is edited the total cost of the order will be upFew readers

• Does ReConvert works with RTL stores?

  Unfortunately, ReConvert does not have the option to change the widgets on the thank you page from LTR (Left-To-Right) to RTL (Right-To-Left). However, ReConvert will support this feature on the actual page if you have RTL enabled on your store. RTL languages include but are not limited to: Arabic Urdu Hebrew Dhivehi/Maldivian Kurdish (Sorani) Persian/Farsi Aramaic Azeri In the app, you have 2 options: 1. You can create your own template or 2. Use our pre-made tempFew readers

• Does ReConvert work with a "headless" Shopify Plus build and implementation?

  Yes, ReConvert works with "headless" Shopify stores but there are some conditions (please refer below). ReConvert One Click Upsells on the Post-Purchase funnel and Thank You Page offers will work with a headless implementation as they are an extension of Shopify Checkout. Pre-Purchase offers won't work as this offer can only be triggered on a Shopify storefront. What is Headless Commerce? Here is a link for more information about it. (https://www.shopify.com/enterprise/headless-commFew readers

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Thank you page optimization | Legacy

• How to add a post purchase survey

  ReConvert Post Purchase Surveys, Third Party IntegrationsFeatured

• How to add a pop-up with timer to your Shopify thank you page

  ReConvert Pop-up With TimerPopular

• How to collect customer birthdays on your Shopify thank you page using ReConvert

  ReConvert Birthday Collector WidgetPopular

• How to add product comments to your thank you page

  ReConvert Product CommentsPopular

• How to add a social sharing widget to your Shopify thank you page with ReConvert

  ReConvert Social sharingPopular

• How to add custom HTML to your thank you page

  ReConvert Custom HTMLPopular

• How to add a call to action button to your Shopify thank you page with ReConvert

  ReConvert Call to actionPopular

• How to add social media links

  ReConvert Social media linksPopular

• How to add free text to your thank you page

  ReConvert Free textPopular

• How to add video to your thank you page

  How to add Video to your Thank You pagePopular

• How to add images & text to your Shopify thank you page with ReConvert

  ReConvert Image with textPopular

• How to display your store's collections on your shopify thank you page

  ReConvert Collection listPopular

• How to add a link list to your thank you page

  ReConvert Link listPopular

• How to add product recommendations to your Shopify thank you page

  ReConvert Product RecommendationsPopular

• How to use ReConvert's editor

  ReConvert provides the best post-purchase tools for you to use on your Thank You (order status) Page. Our tools are meant to help you get the customer to buy more products whenever they return to check the status of their order. This tutorial will help you use the latest Thank You Page Builder (Version 3.0) so you can make the most of your customers' post-purchase experience! How to create a nPopular

• Product upsell widget - v3.0

  Product upsell is one of the most powerful widgets in ReConvert - allowing you to display a specific product to the customer, possibly with a special offer, on the thank you page. Product upsell widget supports our "2 step checkout", which means that the customer will be redirected directly to the payment page in the checkout process, and will skip the cart, customer informationPopular

• How to add & customize a product upsell offer to your Shopify thank you page with ReConvert

  ReConvert Product UpsellPopular

• How to customize your Shopify thank you page with ReConvert

  You can learn how to start using ReConvert from this articlePopular

• How to display product reviews on your thank you page

  How to display product reviews on your thank you pagePopular

• How to add a reorder button to your Shopify thank you page with ReConvert

  ReConvert Reorder buttonPopular

• How to edit your Shopify order confirmation page header with ReConvert

  How to edit the Thank You page HeaderFew readers

• How to add social follow buttons to your thank you page

  ReConvert Social follow buttonsFew readers

• How to add a discount code to your Shopify thank you page with ReConvert

  How to add a Discount Code to your thank you pageFew readers

• How to activate the magic designer feature

  ReConvert Magic DesignerFew readers

• How to create checkout sections and upsells using the ReConvert Editor (Shopify Plus only)

  Create checkout upsells using the ReConvert Editor ReConvert's checkout upsells is a powerful tool available for Shopify Plus stores, allowing them to customize their checkout experience in order to improve the checkout conversion rate and increase the store's average order value. To add checkout upsells to your store, you need to first create your upsells in the ReConvert Editor for the checkout- this article will take you through doing that. youtube How to create checkout sections andFew readers

• How to edit the 'Continue Shopping' button on the thank you page

  How can I edit the continue shopping button?Few readers

• How to view your live Shopify thank you page

  You can learn how to see your actual thank you page from this articleFew readers

• How to view post-purchase survey answers

  How to view Post Purchase Surveys answersFew readers

• Why can’t I see the birthday subscription section on my thank you page?

  Why can’t I see the birthday subscription widget on my thank you page?Few readers

• Why can’t I see my pop-up section (widget) on the thank you page?

  I’m loading the thank you page and the pop-up won’t show up, what’s the problem?Few readers

• How to hide the widgets in thank you page

  You can hide the thank you page upsell offers and thank you page widgets following these steps: In ReConvert’s dashboard, scroll down to the “Top Thank You Pages” section. Select the thank you page you want to edit by clicking the “Customize” button. The thank you page will open and you can select which area (left and right) you’d like to hide the widgets from. You can hide the widget by clicking on the eye icon. (https://storage.crisp.chat/users/helpdesk/websitFew readers

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Checkout upsells | Legacy

• Shopify Limitations and Considerations for Post-Purchase Checkout Extensions

  shopify limitations considerations post-purchase checkout extensionsFeatured

• How to use ReConvert's funnel editor

  A funnel starts when an order is being completed & is built out of: A condition (trigger) - configure in which orders the funnel will be displayed too. A set of 2, one-click post-purchase upsell offers. An optimized thank you page. The default funnel called the "Conversion Monster". It is optimized for high conversion and packed with our most successful offers, based on results from over 30,000 stSome readers

• How to create & customize your post purchase upsell offers on Shopify using ReConvert editor

  The offer editor is a part of ReConvert's new funnel feature, and allows you to create and edit your different offers from within the funnel editor. This article will go over how to use this editor. Accessing the Offer Editor The Offer Editor can be found on the Funnels Menu in the Reconvert Dashboard Click the Edit Option on your funnel of choice. (https://storage.crisp.chat/users/helpdesk/website/Few readers

• Getting started with checkout upsells [Shopify Plus]

  About checkout upsells Using ReConvert's checkout upsells, you can customize your Shopify Plus store's checkout by adding different sections and blocks to your checkout pages. Checkout upsells in ReConvert use Shopify's Checkout Extensions API, and work seamlessly with the Shopify checkout, allowing for a smooth and fast user experience, for maximum conversions. The checkout is arguably the most sensitive part of the customer's journey, which is why any additions to it need to be made withFew readers

• How to add the ReConvert checkout sections and upsells to your Shopify checkout

  Add your ReConvert sections and upsells to the Shopify Checkout Editor Once you've created all the sections you need in the ReConvert Editor, and feel ready to launch them for customers, you need to take one last step- add them to the Shopify checkout editor.Few readers

• Single product upsell checkout section (Shopify Plus only)

  Single product-upsell section Select the checkout page which you'd like to add the widget too(information page / shipping page / payment page). On the left menu, click on the "Add section" button. Select the single product upsell sub-section. The single product upsell block has the following main settings: Product to display - select which product will be displayed in the offer. ShopifFew readers

• Multi product upsell checkout section (Shopify Plus only)

  Multi-product upsell section Select the checkout page which you'd like to add the widget to (information page / shipping page / payment page) On the left menu, click on the "Add section" button Select the multi-product upsell section By default, this section contains: Heading sub-section Single productFew readers

• Heading checkout section (Shopify Plus only)

  Heading section Select the checkout page which you'd like to add the widget too(information page / shipping page / payment page). On the left menu, click on the "Add section" button. Select the heading block. This section has an option to add a heading with the following settings: Heading text - free text field, the content of the heading. Heading level - the heading/title size ( H1, H2, H3 ) Heading alignment - the option to align the text ( left, center, right ) (htFew readers

• How to add banners to your Shopify checkout (Shopify Plus only)

  The Banner section is a great way to communicate with your customers by showing informational updates, warnings, and critical information. Adding the Section Go to ReConvert Editor and click on the “Add section” at the bottom of the left menu. Select the “Banner” section. Add the Banner by clicking "+ BannFew readers

• Checkout sections and blocks available in ReConvert (Shopify Plus only)

  The ReConvert checkout editor allows you to customize the checkout pages using different sections and blocks. Blocks- single piece elements that can be grouped together to create a section Sections- collections of blocks arranged together to add new elements and functionality to the checkout pages. Sections can contain blocks or other sections This article will go over the available sections and blocks, and their settings. To learn how to add them to the ReConvert checkout editor read thFew readers

• What checkout pages can you customize with ReConvert sections?

  What checkout pages can you customize with ReConvert sections? You can add ReConvert sections into the following checkout pages and locations: 1. Information page Shipping address block Discounts block | Actions block Order totals block |Few readers

• What are dynamic locations for checkout upsells?

  Few readers

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The funnel builder | Legacy

• How to display different funnels to different customers using conditions (triggers) | funnel segmentation.

  Conditions (Triggers) allow you to display a different thank you page or funnel offer to your customers based on different criteria. About Conditions (Triggers) To create a new condition (trigger), you need to create a funnel. We've got a full article on using the ReConvert editor, but since funnels and conditions (triggers) are related, we'll cover more or lePopular

• How to create a language based upsell funnel with ReConvert. (Supporting multi-language stores)

  As your store grows, you may attract customers who don't speak English. In this tutorial, we will show you how to add a multi-language trigger and template so that customers see ReConvert sections in their own language. ReConvert supports multi language stores on Shopify. Creating The Language Trigger & Template Create a New Funnel. Here's an article on how to use the Funnel Builder (https://help.reFew readers

Once click upsells | Legacy

• How to add post purchase-upsells to the original order on Shopify with ReConvert

  In this tutorial you will learn how to add post-purchase upsells to the original order instead of creating a new order. This option is only available for the following sections: product upsell, product recommendations, reorder button. For the pop-up wiPopular

• How to Implement Pixel tracking on your Post-Purchase Page

  How to Implement Pixel tracking on your Post-Purchase Page 1. Context 2. Adding Post-Purchase Page Scripts 3. Order Status Page Script Compatibility 4. Example Script for Post-Purchase Tracking Context If you use custom pixel tracking on your store, it’s possible that your pixel(s) are not tracking events on ReConvert’s post-purchase page.Few readers

• Will the Javascript, CSS or liquid customizations that I've added work on the post-purchase offers page(s)?

  No. The code customizations applied to the checkout.liquid file will not be inherited by the post-purchase page(s). To apply the settings to the post-purchase page or the thank you page you need to go to: The store theme select you current theme click customize button select checkout page checkout theme settings. Store settings checkout and accountsFew readers