Articles on: Legacy ReConvert | Funnels

How to view post-purchase survey answers

The survey process covers the first step of getting information from your customers, after that you need to make sure that the data you get is actually useful. Once you've conducted your Post Purchase Surveys, ReConvert gives you the option to collect the information and view the answers.

Colleting customer feedback is great. But it's what you do with that data that really matters. Here's how to extract the data from your Post Purchase Surveys so you can draw out useful business insights.

Collecting the Answers

Here's what you have to do to:

1️⃣ Click the Thank you Pages menu on the Reconvert Dashboard. Select Post Purchase Surveys

2️⃣ Export the survey answers as a CSV file

💡 TIP: After downloading, you can then open the exported file using Google sheets or Excel

Well, that’s a wrap!

If this article did not solve your issue, our support team is available for you 24/7, just click the live chat button at the bottom-right corner of this page.

📢 Did you know we have a YouTube channel? Don’t forget to subscribe to the channel to keep in touch with us and our news and updates.
🙏 If you find our app useful, help other merchants find it by leaving us an honest review on the Shopify app store! It means the world to us.
📧 Please let us know if you spot any typos, mistakes or omissions via

Updated on: 23/05/2024

Was this article helpful?

Share your feedback


Thank you!