🏦 Shopify post-purchase upsell support: which payment processors and gateways are allowed by Shopify

✅ What this article covers

Which payment processors Shopify officially supports for post-purchase upsells, and why your upsells may not be showing due to gateway limitations on Shopify’s side – not ReConvert's.

This article also includes a few related reasons why post-purchase upsells may not appear, even if your processor is supported.

⚠️ Key facts

✅ Only payment processors supported by Shopify will work with post-purchase upsells

✅ ReConvert supports 100% of Shopify’s supported processors

⚠️ If your processor isn’t on the list and your post-purchase upsells aren’t showing → no upsell app will work with it

🔒 Shopify requires card vaulting for post-purchase offers – some gateways don’t support this

🔗 For Shopify’s latest documentation, click here

⚠️ Important: other Shopify limitations that may impact post-purchase offers - These are not caused by ReConvert or your payment processor, but may still prevent upsells from appearing.

👉 Unsupported payment methods:

• Digital wallets (e.g. Apple Pay, Google Pay)

• Installment or "buy now, pay later" services (e.g. Klarna, Afterpay)

• Non-credit card methods (e.g. bank transfers, COD)

👉 Direct credit card processors:

The gateway must support vaulted card payments without requiring CVV.

Ask your provider if they support: “Processing a subsequent charge through Shopify’s post-purchase extension without requiring the customer to re-enter CVV information.”

✅ Best compatibility: Shopify Payments is currently the most reliable processor for post-purchase upsells. Compatibility with other gateways varies.

🔎 How to check your payment gateway/provider/processor

Go to your Shopify admin
Click Settings → Payments
Check the payment provider listed under “Payment providers”

example of payment methods

In this example, the store uses Shopify Payments as the default processor, with PayPal and Clearpay as alternatives.

Be aware that only specific PayPal methods are supported – not all.

🧪 How to test if your processor works

• Install ReConvert and place a paid test order (you can use a 99% discount if needed)

• Do not use a free test order – Shopify won’t trigger the post-purchase flow

• If no upsell appears, your processor is likely not supported by Shopify

📋 Full list of Shopify-supported payment processors (as at July 2025)

This is a non-exhaustive list of payment processors currently supported by Shopify for post-purchase offers. If your processor isn’t listed, we recommend testing it to confirm.

JPMorgan Chase
1Cashfree Payments (UPI, Cards, Net Banking, Wallets)
1Razorpay – UPI, Cards, Wallets, NB
2 Advanced Credit/Debit Card – UseePay
2C2P
A través de PayU: Tarjetas crédito y más
Acima Lease to Own Payment Gateway
Adyen Payments – Credit Cards
Affirm
Afterpay
Afterpay (New)
Airwallex
Airwallex – Cards and Local Payment Methods
Airwallex Klarna
Aktia (Paytrail)
Ålandsbanken (Paytrail)
Alipay – KOMOJU
Alipay – Oceanpayment
AltaPay (all variants: Card Payments, Klarna, Swish, Trustly, etc.)
Amazon Pay
Antom (Alipay+, Credit Card)
ApcoPay
Appmax – all local methods
APS – Amazon Payment Services
Asiabill (all versions)
Atome PayLater
authorize.net
auかんたん決済 – SBPS
Bancontact – KOMOJU / Oceanpayment
Bankful
BillEase
Billplz
BitPay
Blik – KOMOJU
Bold
Braintree
Bread Pay
Cardinity
PayU India (Cards, UPI, NB)
Cartão de Crédito – Oceanpayment
CCAvenue / CCAvenue UAE
Checkout.com
China Payments
Cielo (all variants)
Clearpay
Clip
Clover
Coinbase Commerce
Comgate
Compra ahora, paga después
Conekta
CorvusPay
CRED pay
Credit Key
PayPal (Credit/Debit via Shopify)
Paynamics (all versions)
Crypto.com Pay
CyberSource
Danske Bank (Paytrail)
DBS PayLah!
Dintero Checkout
dLocal Go (Cards + Local)
DOKU
Dragonpay – KOMOJU
d払い – SBPS
easypay
eGHL
EPS – Oceanpayment
Eway
FasterPay
FC Gift Card
Fintoc
Fiuu
Flexiti
Flutterwave
FPX – KOMOJU
Frisbii
GlobePay
GMO後払い決済
GrabPay
Handelsbanken (Paytrail)
HESABE
HiPay
HitPay
HiTRUSTpay
HummGroup
Hyperpay
iCount
iDEAL – Oceanpayment
Interac e-Transfer
iPay88 (all markets)
iyzico
Jousto (Paytrail)
KG Inicis
Klarna (all variants)
Klix
KOMOJU (all variants)
Kueski Pay
LianLian Pay
Lyra
MakeCommerce
Mercado Pago (all markets + payment types)
Mint Payments
MIT
MobilePay (Paytrail)
Mollie (all variants and supported methods)
Mondido
MONEI
Moneris
Multibanco – KOMOJU
MultiSafepay
MyFatoorah
N-Genius
Netgíró
NETOPIA
Nets Easy
NihaoPay
noon payments
Nordea (Paytrail)
Oceanpayment (all variants)
OmaSP (Paytrail)
Omise
OnePAY
ONERWAY
PayU India – Onsite
OP (Paytrail)
Opayo (SagePay)
OpenNode
Ottu
OXXO – Oceanpayment
Pagar.me
PagBank
PagBrasil
Pago Facil
Pine Labs
PAY. (all variants)
PAYCO – KOMOJU
PayDollar
Payex
Payflex
Paygate
PayGlocal
PayItMonthly
PayJustNow
Paymentwall
Paymob
PayNow
Payoneer
PayPal (Payflow, Website Payments Pro UK, Express)
Payplug
PayPlus
Paysafecard – KOMOJU
Paysera
Paystack
Paystation
Paytm
PayTR
Paytrail
Payzone
Peach Payments
Pei
pensopay
PhonePe
PingPong
Pivo (Paytrail)
PixelPay
POLi
POP Pankki (Paytrail)
PortOne
Przelewy24 (incl. KOMOJU)
QFPay
QuickPay
Razorpay
Revolut
Riverty
S-Pankki / Säästöpankki (Paytrail)
Safepay
Satispay
Scalapay
SeQura
Sezzle
Shop Cash
ShopBack
Shopify Payments
Shopify Store Credit
Siirto (Paytrail)
SimplePay
skipcash
Skrill
Snap Checkout
Solana Pay
Splitit
Stitch
Stripe (processor only, not card method)
Super Payments
Svea (all variants)
Synchrony Financing
Tabby
Tamara
Tap Payments
TapPay
Tazapay
Telr
Tilopay
Toss
Tpay
Tranzila
Trustly
TWINT
UnionPay – Oceanpayment
UniPAY
UPayments
Venti
Verifone
ViaBill
Vipps / MobilePay
Viva.com
w | Pay with…
Walley (Paytrail)
WeChat Pay
Windcave
Worldline
Xendit
XPay Nexi
Yoco
Ziina
Zip (AU, NZ, US)
Eximbay
Smartpay
SBPS
GMOイプシロン
PGマルチペイメント
楽天ペイ – SBPS
綠界科技 (all methods)

🧠 Good to know

• Shopify may block specific payment methods under certain gateways (e.g. PayPal via Mollie isn’t supported)

• Shopify controls which gateways are allowed – not ReConvert

• Shopify requires vaulted card payments – if the card used isn’t vaulted, the post-purchase page won’t show

🔗 What are vaulted gateways?

If your gateway is supported but post-purchase offers still aren’t showing, it may be due to the card used – check whether it was a vaulted credit card. More info here

💡 Alternatives if your gateway isn’t supported

You can still use ReConvert effectively with:

• Pre-payment upsells (beta)

Guide for adding pre-purchase widgets via the Shopify editor

• Thank You Page upsells

How to add and customise a Thank You Page upsell

• Order Status Page upsells

Customising your Thank You Page

These placements convert at ~2% and drive ~15% more revenue on average.

If you're on Shopify Plus, you can also use checkout page upsells.

❓FAQs

Q: My payment processor isn’t listed. Will it still work?

Unlikely. Test it – if post-purchase doesn’t appear, it’s not supported.

Q: Can ReConvert add support for my gateway?

No. This is 100% controlled by Shopify.

Q: Will this change?

Maybe. Shopify occasionally adds new providers. We’ll update this article when they do.

📬 Still stuck?

Reach out to our team via live chat. We’ll help confirm your gateway status and explore your best upsell options.

Well, that’s a wrap!

If this article did not solve your issue, our support team is available for you 24/7, just click the live chat button at the bottom-right corner of this page

📢 Did you know we have a YouTube channel? Don’t forget to subscribe to the channel to keep in touch with us and our news and updates🙏 If you find our app useful, help other merchants find it by leaving us an honest review on the Shopify App Store! It means the world to us📧 Spotted a typo or something missing? Email us at care@reconvert.com

Updated on: 03/08/2025

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