Ensuring ReConvert is active and set up correctly on your store | Shopify

To make sure ReConvert is set up correctly and working as expected on your Shopify store, follow the steps below.

Step 1: Check App Status

Navigate to ReConvert in your Shopify admin

Go to Settings → App Status

Confirm that the app is Enabled

Step 2: Set ReConvert as the Post-Purchase App

Go to Store Settings → Checkout in your Shopify admin

Scroll down to the Post-Purchase Page section

Ensure ReConvert is selected as the post-purchase app

Step 3: Verify Thank You Page and Order Status Page Setup

From the Shopify admin panel, go to Online Store → Themes → Customize

In the top center of the page, click the down arrow on Home page and then click Checkout and customer accounts

Make sure the App Block is added to each page (checkout*, thank you and order status page) to display offers created in the Flow Builder



By following these steps, you can ensure that ReConvert is properly set up and optimized for your store. If you have further questions or need help, feel free to contact us anytime.

*due to Shopify limitations, Checkout is only available for Shopify Plus merchants

Well, That’s a Wrap!

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Updated on: 17/12/2024