Setting up previous offer conditions (upsells / downsells) on post-purchase pages | Shopify

How to set up previous offer conditions (upsells/downsells) on post-purchase pages

In this guide, we'll walk you through setting up a condition on your first post-purchase page, adding an upsell and a downsell offer on the second post-purchase page, and showing how everything works together on a live site.

[A] Preparatory Steps:- Setting Up a Condition on Post-Purchase 1

Navigate to the Post-purchase 1st page** in your ReConvert dashboard
Select the slot where you want to add a condition
Click on Add Condition
Set the condition to activate when the a desired product is in the cart
Select the widget that will be displayed when the condition is met
Save the condition

[B] Setting Up the Previous Offer Condition on Post-Purchase 2

Navigate to the Post-purchase 2nd page in your ReConvert dashboard
Click on Add Condition
Choose Previous Offer as the condition type
Set the condition as Previous Offer [Accepted/Declined] on the Post-purchase 1st page





Within the editor, select and design the widget to display you wish to display when the previous condition is met
Save the condition

[C] Verification of the Setup

Go to your live store and select the product you selected that will activate the condition on the first post-purchase page
Complete the purchase to reach the first post-purchase page and check that the post purchase is correctly displayed
Accept the first post-purchase upsell as created at step [B] 4.
On the second post-purchase page, you'll see the product you selected at step [B] 5 in the case of an upsell
Repeat the process, but this time decline the offer at the first post-purchase page (step [C] 3.)
On the second post-purchase page, you’ll see the product you selected at step [B] 5. in the case of a downsell

Well, that’s a wrap!

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Updated on: 02/09/2024