Pricing

• How much does ReConvert cost?

  How much does the app cost?Popular

ReConvert dashboard / analytics

• How to use the ReConvert dashboard

  About the Dashboard The Dashboard is your information management tool. You can use to track, analyze, and display key performance indicators, metrics, and data points on the app. Your dashboard the first thing you see when you log into the app, and we'll show you what you'll expect to see and how best to utilize this page. This is a panorama of what the entire home dashboard looks like, we'll look at each section in detail. (https://storage.crisp.chat/users/helpdesk/website/a78a28361851Some readers

• Analytics

  ReConvert AnalyticsFew readers

• Statuses

  Statuses in ReConvertFew readers

Settings

• How to add post purchase-upsells to the original order on Shopify with ReConvert

  In this tutorial you will learn how to add post-purchase upsells to the original order instead of creating a new order. This option is only available for the following sections: product upsell, product recommendations, reorder button. For the pop-up wiSome readers

• How to enable/disable ReConvert

  How to Enable/Disable ReConvertSome readers

• How to make changes to orders generated by ReConvert

  As part of your administration and records keeping, you may want to add tags or notes, to orders generated or edited by ReConvert. We enable you to do this in the Order Actions setting. You can use this section to: Tag ReConvert orders. Add order notes to orders edited/generated by ReConvert Keep/hide conversion details to ReConvert orders. Accessing order settings 1️⃣ On your ReConvert dashboard, click Settings and select General Settings (https://storage.crisp.chatSome readers

• How to use the Multi-Location inventory feature

  This article will help you better understand the Multi-location feature in your Shopify store. Accessing the Shopify settings To manage your Multi-Location Inventory: On your Shopify dashboard go to Settings -Locations Customize your locations as yoFew readers

• ReConvert Order editing

  Hey, this article will assist you with order editing. After an order is placed, you can edit it by adding or removing items, and adjusting item quantities. For example: A customer orders clothing in your store and the order includes 2 jackets and 1 shirt. However, at checkout, the customer decides to add another shirt to their order - this will edit the existing order and result in the final order being 2 jackets and 2 shirts. Once an order is edited the total cost of the order will be upFew readers

Partner with ReConvert

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FAQ

• Getting started with ReConvert

  Well done! You've made the huge decision to install ReConvert and increase your store revenue. Now, we'll show you how to get started with the app and set it up to achieve the best results possible. Onboarding Upon installing the app you will be directed to the onboarding page, where you are presented with 2 options: Quick start (Recommended) Manual The quick start option let's you do just that. You simply have to choose the biggest perPopular

• How to display product reviews on your thank you page

  How to display product reviews on your thank you pageSome readers

• How to edit the 'Continue Shopping' button on the thank you page

  How can I edit the continue shopping button?Few readers

• How to Implement Pixel tracking on your Post-Purchase Page

  How to Implement Pixel tracking on your Post-Purchase Page 1. Context 2. Adding Post-Purchase Page Scripts 3. Order Status Page Script Compatibility 4. Example Script for Post-Purchase Tracking Context If you use custom pixel tracking on your store, it’s possible that your pixel(s) are not tracking events on ReConvert’s post-purchase page.Few readers

• Will I get billed if the app is installed but not active?

  Will I be billed if the app is installed but not active?Few readers

• If I uninstall the app, will you keep any of my store's information?

  When uninstalling the ReConvert, will you keep any information about my store?Few readers

• How to view post-purchase survey answers

  How to view Post Purchase Surveys answersFew readers

• How many funnels can I create?

  How many thank you page templates can I create?Few readers

• How to view your live Shopify thank you page

  You can learn how to see your actual thank you page from this articleFew readers

• What is the difference between orders and impressions?

  What is the difference between orders and sessions?Few readers

• Why can’t I see the birthday subscription section on my thank you page?

  Why can’t I see the birthday subscription widget on my thank you page?Few readers

• Why can’t I see my pop-up section (widget) on the thank you page?

  I’m loading the thank you page and the pop-up won’t show up, what’s the problem?Few readers

• How to find ReConvert orders?

  In order to view your ReConvert Orders you can do one of the following: Tag the orders ( Our recommendation ) On ReConvert dashboard go to: To watch a video about how to enable it, click the link here (https://storage.crisp.chat/users/helpdesk/website/a78a283618511000/screenshot1Few readers

• Does ReConvert works with RTL stores?

  Unfortunately, ReConvert does not have the option to change the widgets on the thank you page from LTR (Left-To-Right) to RTL (Right-To-Left). However, ReConvert will support this feature on the actual page if you have RTL enabled on your store. RTL languages include but are not limited to: Arabic Urdu Hebrew Dhivehi/Maldivian Kurdish (Sorani) Persian/Farsi Aramaic Azeri In the app, you have 2 options: 1. You can create your own template or 2. Use our pre-made tempFew readers

• Does ReConvert work with a "headless" Shopify Plus build and implementation?

  Yes, ReConvert works with "headless" Shopify stores but there are some conditions (please refer below). ReConvert One Click Upsells on the Post-Purchase funnel and Thank You Page offers will work with a headless implementation as they are an extension of Shopify Checkout. Pre-Purchase offers won't work as this offer can only be triggered on a Shopify storefront. What is Headless Commerce? Here is a link for more information about it. (https://www.shopify.com/enterprise/headless-commFew readers

• Will the Javascript, CSS or liquid customizations that I've added work on the post-purchase offers page(s)?

  No. The code customizations applied to the checkout.liquid file will not be inherited by the post-purchase page(s). To apply the settings to the post-purchase page or the thank you page you need to go to: The store theme select you current theme click customize button select checkout page checkout theme settings. Store settings checkout and accountsFew readers

• How to hide the widgets in thank you page

  You can hide the thank you page upsell offers and thank you page widgets following these steps: In ReConvert’s dashboard, scroll down to the “Top Thank You Pages” section. Select the thank you page you want to edit by clicking the “Customize” button. The thank you page will open and you can select which area (left and right) you’d like to hide the widgets from. You can hide the widget by clicking on the eye icon. (https://storage.crisp.chat/users/helpdesk/websitFew readers

• ReConvert new update overview - v3.0

  This video explains all the changes in the new version (v3.0) of the ReConvert for our existing merchantsFew readers