Articles on: ReConvert for Shopify

How to use the success & error banner block | Shopify

💡 Note: The success & error banner block may look slightly different depending on the widget and page type you are using. Additionally, this block is not available on post-purchase pages—Shopify has its own built-in success/error messaging, making it unnecessary.



  1. Follow the GIF to locate the success & error banner block in the ReConvert editor. If you don’t see it in your widget, click "add block" to check if it’s available



  1. The Success / Error banner actions panel will open on the right-hand side



  1. You can choose whether to display or hide the banner when:


  • A product is successfully added to the cart

  • There is an error when adding or removing a product


  1. The success banner confirms that an item was successfully added to the cart. You can customize it by:


  • Changing the default message ("Item successfully added to the cart")

  • Selecting a banner type:

    • Success (recommended)

    • Info

    • Warning

    • Critical

**


  • Making the success banner dismissible, allowing customers to close it by clicking an "X"


  • Clicking "Preview success banner" to generate a popup showing what the customer will see when the banner is triggered



  1. The error banner appears if there is an issue adding or removing an item. You can customize it by:


  • Selecting a banner type:
  • Info
  • Success
  • Warning
  • Critical (recommended for error messages)

  • Keeping the dynamic error message enabled (recommended) to display specific error details in English


📌 Tip box=> If most of your customers are not English speakers, you may prefer to enter a custom error message in their language=> Note: Custom error messages will not be dynamicExample: Instead of an auto-generated message, you could write in your customers' language a generalized error message:=> "We have encountered an error. Please contact help@ourstore.com to process your order manually."


  • Making the error banner dismissible, allowing customers to close the message


  • Clicking "Preview error banner" to generate a popup showing what the customer will see when the error banner is triggered


  1. Once you've made your customizations, click save at the top-right corner to apply your updates


  1. To learn more about a specific block within a widget, you can:


  • Navigate using the sidebar on the left-hand side of the page
  • Click learn more in the action section for additional help desk articles and videos


Well, that’s a wrap!


If this article did not solve your issue, our support team is available 24/7. Just click the live chat button at the bottom-right corner of this page


📢 Did you know we have a YouTube channel? Don’t forget to subscribe to the channel to keep in touch with us and our news and updates🙏 If you find our app useful, help other merchants find it by leaving us an honest review on the Shopify App Store! It means the world to us📧 Please let us know if you spot any typos, mistakes, or omissions via care@reconvert.com

Updated on: 15/07/2025

Was this article helpful?

Share your feedback

Cancel

Thank you!