How to use & integrate ReConvert with Shopify Flow (Shopify Plus & Shopify Advanced only)

Shopify Flow is a powerful took made by Shopify for merchants on the Shopify Plus & Shopify Advanced plans. It allows merchants to very simply automate backend tasks, driving efficiency so you can put your focus on other efforts. automate repetitive tasks and connect different tools and apps without an existing integration between these tools

How it Works

Shopify Flow is purpose-built to help solve the unique challenges that Shopify merchants face. There is no need for coding or development expertise - yes, that’s right! The three-step visual builder uses trigger, condition and action logic allowing for businesses to create unique workflows in a few clicks.

Triggers, Actions, Conditions and Connectors

Triggers

A trigger is an event that starts, or ‘triggers’ a workflow. It can be something that happens in your store or in an app. A good example of a trigger could be a customer placing an order in your Shopify Plus store.

Here are some examples of triggers pertaining to ReConvert:

• Customer submitted birthday
• Customer tracked order
• Customer answered question (in the survey widget)
• Customer submitted product comment
• Customer got ReConverted

Conditions

A condition, as the term suggests, is about setting the conditions for an action to be taken. A given workflow might only be triggered, for example, if the number of items in stock is less than 10.

Actions

An action is the actual action or change that is to be made if the aforementioned conditions are met. So in the event, for instance, if the number of items in stock does drop to below 10, you can set an action as seen below.

Connectors

Connectors allow you to automate across apps, creating workflows with a combination of triggers and actions that are from Shopify or an app you have installed that has built a connector.

Triggers that use connectors are started by a notification from an app, while Actions that use connectors are taken by apps as a result of a notification from Flow.

• Create a trigger or an action in Flow.
• Select the service that you want to use from the Installed list.
• If you are creating a trigger, then select the event that will start the workflow. If you are creating an action, then select the action that you want the app to take.

So, now that you’ve hopefully got the gist of how a workflow works using this software, it’s time to look at some of the best – and most popular – Shopify Flow examples.

• Receiving notifications when product inventory is low
• Creating a task when product inventory is low
• Receiving notifications when out-of-stock items are in high demand
• Texting a discount code to the customer after their second order
• Sending an email to a customer when one of their ‘wish list’ items is on sale
• Emailing a discount to a customer on their birthday
• Beginning a win-back email sequence for at-risk customers
• Sending a ‘thank you’ email for reviews of at least four stars
• Awarding loyalty points once a customer has paid for an order
• Showing different landing page hero banners to VIP and non-VIP customers
• Creating a customer-service ticket in response to a negative review
• Tagging and organising new products by title
• Adding suspicious orders to a Google Sheet for review

Well, that’s a wrap!

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Updated on: 23/09/2022