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How to create and place slots in ReConvert | Shopify

Simply put, slots are containers where you can add widgets such as Product Upsell, Birthday Collector, or Product Recommendations. This guide shows you how to create a slot, add widgets, and place it correctly on your Shopify pages.


Slots can be created on all Flow Builder pages except Post-purchase page 1 and Post-purchase page 2. Those pages include one default slot, so any widgets you wish to add are are added directly without creating new slots.


The steps “How to add a slot” (steps 1-5 below) and “Place your slot in the Shopify editor” (steps 10-16 below) can be done in either order.If you’d like to see how the slot looks on the page right away, start with Place your slot in the Shopify editor.If you’d rather build and customize the widgets first, follow the order in this guide.


How to add a slot


  1. In the ReConvert editor, open the page you want to edit (for example, the Thank You page)



  1. Make sure you’ve set up your page conditions. If you don’t need any specific conditions and wish all customers who reach the required page to be shown the widgets you will select, you can use the default condition - this will apply to all customers. You can find out more about conditions here



  1. Click Create a slot



  1. Choose one of the pre-made slot types (e.g. Product Recommendations, Bundle, Banner)



If you have already used a slot previously on the page, you won’t see it listed again. However, you can simply duplicate the previously created slot or start from scratch and use that to insert the widgets you wish to display


  1. If you prefer to build your own slot from scratch, select Start from scratch and click Create, or alternatively you can duplicate an existing slot if you already created one



The slot will appear as “Custom slot 1” unless you have already created other custom slots, in which case the new custom slot will be the next available numbered slot


Add widgets to a slot


  1. Once the slot is created, add any widgets you want to include, for example: product upsell and bundle. Depending on the page you are on you may have slightly different options



Anything you select here is not final and can always be changed from within the page editor itself


  1. Configure each widget individually. Use the Learn more links for detailed guides and videos on each widget type



  1. When you're happy with how the widgets have been set up within the page editor, click Save in the editor



  1. Click the X button at the top right-hand corner to return to the ReConvert editor



Place your slot in the Shopify editor


In order for the slot (and widgets) you've created to appear on the page, we need to insert the slot into the relevant page.


  1. To access the Shopify editor, you can either:- a) click Quick setup by the slot if you are prompted to do so; or b) Place your slots in the Shopify editor at the top of the page. Both options take you to the Shopify editor



  1. Once in the Shopify editor, check that you are on the correct page you wish to add the slot to (e.g. the Thank You page in our example)



  1. In the editor’s Apps section on the left hand side, scroll to find your new slot.


Make sure you select the correct page here. For example, Custom Slot 4 of the Order Status page will not work instead of Custom Slot 4 of the Thank You page. Make sure you select the correct page's slot. If you accidentally added a slot from a different page it won’t work and you’ll see an error when you check status later on


  1. When you've checked that you've found the correct slot for the correct page, click the + icon to add it to the page



  1. Once added, the slot will appear in the preview panel in the center of the screen. After a few seconds you will also see a preview of any customizations you've set up within the ReConvert editor



  1. To change the location of the slot, click sections on the left hand side and use drag and drop in the Shopify editor to position the slot where you want it to display




  1. Click Save in Shopify editor



  1. Return to the ReConvert editor by closing the entire window that you are currently on



Confirm slot placement


  1. If the slot has been correctly added, you will now see the slot as an option with a toggle to activate/deactivate the slot



  1. If you have not added the slot correctly, you may see a pop-up window 'Add ReConvert slot to your page'. You can follow the instructions therein, they will also lead you to the same point as step 20 below



  1. Alternatively, you can re-check the slot has been added to the correct place by clicking Quick setup in the dialogue box that appears or simply click place your slots in the Shopify editor at the top of the page. Both lead to the same point [you will note this is the same as step 10 above - follow the steps contained within steps 10-17 to ensure you have added the slot correctly]



Once you have done so, click check status and the status should validation check should change from 'not detected' to you should see the following status banner at the bottom of the page 'slot status updated successfully'



Place a test order


  1. Place a test order matching the relevant conditions and widget and check that the widgets appear where you expect them to appear


Troubleshooting


  • Slot doesn’t appear in Shopify editor - confirm you’re on the correct page (e.g. Thank You vs Order Status)
  • Error after adding - usually caused by adding the slot to the wrong page type. Remove and re-add on the right page
  • Widgets missing inside slot - check that you added and saved them in Flow Builder before placing the slot


FAQs


Can I add more than one slot to a page?

Yes, you can create multiple custom slots on a single page


Why don’t I see the pre-made Product Upsell (or another pre-made) slot option?

Only one pre-made slot can exist per page. If one is already added, another will not appear in the list. You can simply duplicate the already existing slot or create a new slot from scratch and add the widgets you wish to see into that slot


Can I move or reorder slots later?

Yes, you can drag and drop slots in the Shopify editor anytime


Well, that’s a wrap!


If this article did not solve your issue, our support team is available 24/7. Just click the live chat button at the bottom-right corner of this page


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Updated on: 29/09/2025

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